Introduction

At Connect Digital First Spot, we understand that your personal information is valuable and deserves protection. This privacy policy explains in clear terms how we collect, use, store, and safeguard your data when you use our financial goal achievement services.

We've written this policy in plain language because we believe you shouldn't need a law degree to understand how your information is handled. Our commitment to transparency means being upfront about our data practices and giving you real control over your personal information.

Information We Collect

How We Use Your Information

We use your personal information for specific, legitimate business purposes that benefit both you and our ability to provide quality financial guidance services:

We never use your information for purposes beyond what's necessary to provide our services, comply with legal requirements, or communicate with you about your account. We don't sell your personal information to third parties, and we don't use it for intrusive marketing campaigns.

Information Sharing and Disclosure

We share your information only in specific, limited circumstances that serve legitimate purposes:

• Service Providers: We work with trusted third parties who help us deliver our services, such as payment processors, email providers, and technology platforms. These partners are contractually required to protect your information.
• Legal Requirements: We may disclose information when required by Philippine law, court orders, or regulatory authorities. We'll notify you of such requests unless legally prohibited from doing so.
• Business Transfers: In the unlikely event of a merger or acquisition, your information would be transferred under the same privacy protections outlined in this policy.
• Protection of Rights: We may share information to protect our legal rights, prevent fraud, or ensure the safety of our clients and employees.

Data Security and Protection

Protecting your information isn't just a legal requirement - it's fundamental to earning and maintaining your trust. We implement multiple layers of security to safeguard your personal and financial data.

While we implement strong security measures, no system is completely immune to risks. We continuously monitor and improve our security practices to stay ahead of emerging threats.

Your Rights and Choices

You have meaningful control over your personal information. We've designed our processes to make exercising your rights straightforward and efficient:

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and meet legal requirements. Our retention practices balance your privacy rights with practical business needs:

• Active Client Information: We retain your information while you're using our services and for up to 7 years after your last interaction, as required by Philippine financial service regulations.
• Marketing Communications: We keep contact information for marketing purposes only while you remain subscribed. You can unsubscribe at any time.
• Website Analytics: We retain anonymized website usage data for up to 2 years to improve our services.
• Legal Documentation: Some information may be retained longer to comply with legal obligations or resolve disputes.

When we delete information, we use secure deletion methods to ensure it cannot be recovered. Backup systems are also purged according to these same timelines.

International Data Transfers

Some of our service providers are located outside the Philippines. When we transfer your information internationally, we ensure appropriate safeguards are in place:

• We work only with providers in countries with adequate data protection laws or under specific contractual protections
• All international transfers are protected by encryption and secure transfer protocols
• We regularly review and audit our international service providers' security practices
• You can request details about specific transfers that affect your information

Cookies and Website Technologies

Our website uses cookies and similar technologies to improve your experience and help us understand how our site is used. We're transparent about these technologies:

You can control cookie settings through your browser preferences. Disabling certain cookies may affect your experience on our website but won't prevent you from accessing our core services.

Changes to This Privacy Policy

We review and update this privacy policy regularly to ensure it reflects our current practices and complies with applicable laws. When we make significant changes, we'll notify you through:

• Email notification to your registered address
• Prominent notice on our website
• Direct communication during your next service interaction

We encourage you to review this policy periodically. Continued use of our services after changes are posted indicates your acceptance of the updated policy.